ITBFX Forex Broker FAQ

Starting Point

Meta Trader

Types of Account

Deposit & Withdrawal

Support

About ITB

IB Plan & Money Making

Don't worry about payments exceeding the limit of the banking system, ITB has provided several methods in order to create the best facilities for customers, based on the amount of requested amounts, you can ask the support team for assistance.

To start trading, it is enough to create your account in ITB through the registration form and start your trade after depositing the money.

You can register through the open an account page.

it is necessary for users to authenticate themselves by presenting their national identity card or passport.

After registering and authentication, our colleagues will confirm your documents in a short time then you can start your trade.

Depending on the type of user selected account, trading can be started, trading can be started by depositing at least one dollar in Nano accounts.

Yes, financial markets are among the riskiest investment methods, you can get the information you need to reduce the risk of operating in international financial markets through the ITB Academy and also the training section on the website. You can also choose a demo account to gain experience.

ITB uses the latest version of Metatrader software, you can download Metatrader 5 here.

To start your trading, you can register through the open an account page, and you can also get the required information through the content provided in the blog and the training section on the ITB website.

Forex trading is the process of speculating on currency prices to potentially make a profit. Currencies are traded in pairs, so by exchanging one currency for another, a trader is speculating on whether one currency will rise or fall in value against the other.

The methods of depositing the account are diverse, such as card to card or using an exchange Bureau approved by ITB or paying with digital currencies;
for more information, please contact your support and account advisor.

All users and those interested in the forex market can increase their trading skills through the educational content provided on the ITB blog as well as the training section on the ITB website.

If there is any problem, just contact the support department or ask for call request, the ITB supportteam will try to answer your questions and as soon as possible.

ITB is an international brokerage that is under the supervision of international regulatory and financial institutions, based on KYC standards, each customer can only have one user account in ITB, but customers can create various accounts through their user account such as standard, Nano, ECN, demo, etc.

If you have forgotten your password, you will receive new login information via email through the Forgot Password page.

All users are able to request withdrawal through cryptocurrency or international payment networks via their user panel, and Iranian users can also withdraw their funds through ITB reliable exchange office.

The forex market opens on Sunday at 5 p.m. local time in New York City. It closes on Fridays at 5 p.m. and resumes trading again 48 hours later to begin a new week. When the market is open, traders all around the world can execute trades in the forex market, although trading conditions may vary. However, in general, ITB users can do their trading between Monday and Friday, and the ITB support team is ready to answer users' questions 24 hours a day, seven days a week.

Based on the policy and objectives of ITB Broker, there is no restriction in terms of nationality to create a user account in this company, and all people over the age of eighteen with any nationality can register and do trading in ITB Broker.

Due to regulation requirement, you need to be at least 18 to open a live account with us.

IB program with ITB is designed on two levels, introduction of friends as well as a comprehensive program of cooperation with representatives, each user is able to invite his friends through the friend introduction link that is provided to each user in the user panel. Invite your friends to the ITB broker and earn money in this way, also the comprehensive program of ITB representatives can be seen here.

The ITB IB program has provided a comprehensive program considering the abilities and potential of the clients in different groups. If you are a new trader, you can earn money by referring your friends. If you are a professional trader with possibility to create a network of traders, you can use the income of this activity through ITB brokerage, in addition to providing many facilities to your users.as an influencer or an academy and training school in the field of financial markets, you can earn money through the ITB IB program. To start this activity, you can contact the ITB support team or email [email protected].

To participate in the ITB IB program, you can do it through the IB with us page in the user panel or the customer contact section, as well as by sending an email to [email protected]

All the amounts obtained from the IB program with us will be transferred to the wallets of colleagues in their personal panel, and whenever colleagues need to withdraw money, they can withdraw from their account through withdrawal methods. 

The IB payment program is designed in accordance with the comprehensive IB plan  with ITB, for more information click here or contact the ITB support team or send email [email protected].

All IB  after starting the activity, can view the activity information of the users and also the representatives of their group through the special panel of the IB .

ITB company has considered several facilities to facilitate the process of attracting clients by IB , these facilities include providing a special invitation code, the possibility of sending SMS, email and sending information to the clients, as well as designing special banners and the possibility of facilitating the clients through the panel of IB's. It is one of the tools provided by ITB for IB's , also the permanent marketing and digital marketing program of the ITB team will be an effective element for the growth of public awareness of the ITB brand in the eyes of the clients. 

No, any IB  can enter the ITB broker without restrictions. 

Yes, in addition to the clients, each of the IB's can introduce other IB's to the network of IB , in this situation, the bonus provided according to the IB’s program will be presented to the IB up to the third level and with different percentages.

Yes, the agreement between the IB and users is a bilateral agreement., and the IB can transfer the committed amounts to the user's account through their user panel, however, due to the type of agreements bilaterally between IB and users, ITB company does not take on any responsibility in this area. 

Yes, International Trading Brachium LTD is registered as an official company in Seychelles as well as St. Vincent and Grenada (SVG), you can click here to view the relevant licenses.

Yes, ITB is regulated by the MWALI International Service Authority, for more information checking the obtained license, you can click here.

Regulatory MWALI International Service Authority has started its activity since 2011 and so far more than forty specialized international forex brokers have received their license from this company.

ITB's management team has more than ten years of experience in international financial markets, and since 2017, ITB International Brokerage has started its financial activities internationally.

Yes, the office of ITB in Seychelles is ready to receive the clients and customers with in advance arrangement, also in order to provide better services and better support to the clients in different regions of the world, ITB offices are being set up worldwide as well as in the Dubai.

ITB International Brokerage is an international no dealing desk broker.

ITB has tried to provide the best services to its clients, therefore, through the MT5 platform, traders in this broker are be able to trade a variety of currency pairs, metals, energy, stock indices, shares of world-famous companies, as well as cryptocurrencies.

ITB broker has tried to offer its services to clients all over the world regardless of the nationality of its users. In this way, the most important features of ITB in this market are providing wide and favorable support services with easy deposit & withdrawal, having multiple legal licenses from different countries, fast and easy authentication, etc., to learn more about the advantages of ITB click here.

Yes, in the ECN account, you can trade the shares of famous companies in the world such as Amazon, Google, Meta, etc. The link to the ECN account details can be seen here.

No, ITB's motto is to cover all clients regardless of nationality, so far the international sanctions against different countries has not prevented ITB from providing services to these countries and efforts will be made to do so in the future through various solutions. 

Having purchased the relevant licenses from MetaQoute's platform, which is the best trading platform in the world, ITB offers its services to clients on MT5 trading software. 

Yes, users are able to trade a diverse portfolio of crypto instruments and symbols through their trading account.

ITB Broker has always tried to provide the most convenient communication channels for its clients, the support team is always available at the bottom of the website page, however, the most effective ways to communicate with clients: WhatsApp, phone calls, email, live chat and Telegram. You can contact us here

Apart from English, ITB support team use the local language of its clients such as Persian, Arabic and Kurdish language.

The ITB support team is ready to provide answers to questions of clients in any field related to this company and international investment markets, we offer our services completely free of charge not only to our customers but also to all those interested in the financial markets, use the most effective ways to communicate with the support team. 

Yes, the ITB support team is ready to provide services to the clients, 24 hours and seven days of the week. 

Based on the selected withdrawal method, this will happen within one working day at most (one working day in the banking network of the user's country).

In order to facilitate it for users, ITB broker currently provides its users with the possibility of making deposits and withdrawals through trusted exchange offices, cryptocurrencies, electronic currencies, and the international banking network. In case of a need in this regard or further help, you can use the contact request menu in your user panel or register your request through the contact request form so that the ITB support team will contact you to provide more assistance.

No, ITB broker doesn’t charge any fees for depositing and withdrawing, and the fee paid by users is the standard fee set by the banking system, or the standard fee in the deposit and withdrawal of cryptocurrencies is determined by the network.

Yes. If the free margin exceeds the amount specified in the withdrawal request. The free margin is calculated as equity less any necessary margin required to maintain the open positions.

ITB broker is an international forex broker that has valid regulations, based on international laws and in order to maintain the security of users' accounts and also to prevent money laundering, according to the AML law, it is necessary for all users to Confirm and validate your user account before making the deposit process.

ITB company has not considered any restrictions on depositing and withdrawing to users' trading accounts, but considering the use of deposit and withdrawal services through operating banks, the limitations considered in this regard are the restrictions imposed by the banking network. There are no restrictions on deposits and withdrawals through cryptocurrencies.

No, due to the fact that ITB Broker is an international forex market brokerage and is regulated by international accreditation institutions, it is committed to complying with money laundering (AML) laws, so it is not possible to charge users' trading accounts by other parties. For more information about the Anti-Money Laundering Law click here.

The rejection of a deposit can have several reasons, one of the main reasons for the disapproval of a deposit is the use of an unapproved bank card or making a deposit using a bank card that is not in the name of the person holding the bank account, in order to obtain more information about the reasons for the rejection of the deposit request, you can contact the ITB support team through the contact us page or register your request through ticketing in the user panel.
 ITB support team solve your problems quickly.

A welcome bonus will be offered to every user who opens an account at ITB. All users are able to see all bonuses here.

Yes, all the money of ITB users is safe in the banks under the contract with ITB, and besides this issue, based on the security protocols observed in the design of the website, the possibility of accessing the user panel is also a very complicated and difficult process. however, all the amounts belonging to user account are guaranteed by the ITB broker. 

No, in order to maintain the security of customers and to comply with the anti-money laundering (AML) law, it is not possible to withdraw money from the account and transfer it to other people's accounts.

ITB's financial and support team is ready to respond to the clients' questions and needs 24/7. Regarding the financial issues, you can directly send your message to your support in the financial department from your user panel and from the support and ticket sending section, you are quickly responded by this way.

To transfer money from one trading account to another trading account, it is necessary to first transfer the desired amount to your wallet and then charge your other trading account. For this activity, you can withdraw the desired amount from your trading account and deposit it into your wallet by selecting the withdrawal option in your user account, and then, based on the balance of your wallet, charge your other trading accounts.

When there is increased activity on a cryptocurrency's blockchain network, it often leads to congestion that may result in delayed processing of transactions. The processing of transactions involves adding each transaction to blocks that make up the cryptocurrency's blockchain. However, ITB is committed to continuously and quantitatively improve and develop deposit and withdrawal processes as soon as possible, especially cryptocurrency. 

ITB has three kinds of trading accounts: Nano account / Standard account / ECN account
Click here for more details.

ITB has tried to provide diverse and numerous accounts based on the needs of the clients in different groups, these accounts differ from each other in terms of minimum order amount, minimum deposit amount and also things like swap, for more information, you can see the details of each account here.

ITB has considered several accounts for different groups of users, if you plan to enter the financial markets with small capital, the Nano account is suitable for you, if you have just entered the forex market, the standard account is suitable for you, and for Professionals who have more experience in the forex market, the ECN Classic account is recommended. 

A test account or demo account (Demo) that allows users of the forex market to gain experience in these financial markets without being exposed to the high risk of financial markets in order to get the necessary preparation to enter the financial market. All ITB users are able to have multiple demo accounts through this brokerage. You can get the necessary information on how to create a demo account from ITB blog.

Due to the specialization of the forex market, this market includes many terms and words and concepts, which can be useful for opening an account and trading. To gain this information, you can use the dictionary section through the toolbar. 

Leverage is the use of borrowed funds to increase one's trading position beyond what would be available from their cash balance alone. Brokerage accounts allow the use of leverage through margin trading, where the broker provides the borrowed funds. for example, this would mean opening a position with a broker and loaning most of the position’s value amount – depending on the leverage ratio – from that broker. So, you may open a leveraged trade on Tesla stocks worth $1000 with $200 with us at a leverage ratio of 20%, borrowing the other $800 from us.

The minimum amount to place an order

Maximum volume for orders

In all accounts of ITB company, no commission is charged.

Execution refers to filling a buy or sell order in the market, subject to conditions placed on the order by the end client.

Currently there is no limit for users to have multiple trading accounts.

It is an account in which you can trade with the minimum initial capital ($1). Click here to view more details.

This account is suitable for people who have just started trading. Click here to view more details

This account is suitable for people who have trading experience in the forex market. Click here to view more details

Users can change the leverage of each of their accounts through the user panel and in the trading accounts section, through the user account settings menu. 

The standard account, symbols of currency pairs and metals are fixed spreads. 

In each of the ITB accounts, the maximum leverage that can be provided is different, in the Nano account: the maximum leverage is 300, in the standard account: the maximum leverage is 400, in the ECN account: the maximum leverage is 500 

unfortunately, ITB broker does not offer PAMM and Copy Trade accounts at the moment, but these services will be added to the set of services soon. 

In ITB, more than twenty crypto currencies are offered to users and users are able to trade on these cryptocurrencies through MT5 software. 

Transactions in ITB broker are considered free of commission in all accounts and on all symbols. The swap of each crypto currency is identified through the information of each cryptocurrency.

MetaTrader is a trading platform developed by MetaQuotes in 2005, which is most often associated with forex traders.it is highly customizable, and it can also be used to automate your trading with algorithms that open and close your trades according to set parameters. ITB has provided users with many trading tools by purchasing the MT5 version, which is the latest version provided by this company. 

Yes, it is necessary to use the Metatrader platform (MT5) to make transactions in the ITB brokerage, and you can use the version for mobile phones, Windows, or the web-based version of this software.

ITB brokerage has prepared the latest version of Metatrader software for its users and you can download this software for Android, iOS, and Windows versions from here.

Yes, the Metatrader trading platform is always one of the best trading platforms in the world, and many of the best companies in this field in the world use the services of this platform. The Metaqoute company team, as a supporter of this trading platform, is always updating this platform, and this has made this trading platform the most popular trading platform among professional traders and businesses worldwide.

You can download different versions of MT5 software here. After downloading, the installation process of this software is designed easily.  ITB support team is ready to provide you with further guidance in case of any questions or confusion during the software installation process.

To know how to install MT5 software in Windows and also to create a user account, you can get the necessary information from ITB blog .  if you have any questions, you can contact our support team.

MT5 is faster and more efficient than MT4, but it doesn't replace the previous platform as it is different and simply offers more than MT4 does. MT5 provides the ability to trade more instruments in almost all financial markets, including Forex, stocks, indices, commodities, and even cryptocurrencies.

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